people-frontline-engagement

Use when frontline experts — clinicians, investigators, lawyers, engineers, customer agents — fear AI replacement, deskilling, or accountability shift, and the rollout is stalling on resistance rather than tech. Phrases like "clinicians are afraid AI will replace them", "the team thinks this is automation in disguise", "senior staff are blocking the AI pilot", "we need buy-in from the frontline before we deploy", all trigger this skill. Runs a five-role engagement protocol — empathic listening, jagged-frontier task split, co-design workshop, psychological-safety contract, tradecraft protection — that turns the threatened expert into the co-author of the augmentation. Outputs an Engagement Plan, an AI-leads/Human-leads/Hybrid/Off-limits task split, and a written Safety Contract.