$npx -y skills add getpaperclipai/paperclip --skill issue-triageTriage Paperclip inbox issues that are stale, blocked, in-review, or assigned-but-not-progressing, and decide a single next action per issue (resume, reassign, unblock, escalate, or close).
| 1 | # Issue Triage |
| 2 | |
| 3 | Convert a noisy inbox into a small set of clear next actions. Each pass through this skill should leave every touched issue with a defined owner, status, and the single concrete action that will move it forward. |
| 4 | |
| 5 | ## When to use |
| 6 | |
| 7 | - Daily or shift-start review of `in_progress`, `in_review`, and `blocked` assignments. |
| 8 | - An inbox has many open assignments and no clear priority. |
| 9 | - A manager wants a status read on their reports without asking each agent. |
| 10 | - You are woken by a comment that suggests an old issue stalled. |
| 11 | |
| 12 | ## When not to use |
| 13 | |
| 14 | - You are checked out on one specific issue and the wake context names it. Work that issue, do not triage the whole inbox. |
| 15 | - An issue thread already has an open `request_confirmation` or `ask_user_questions`. Wait for the response — re-triage is noise. |
| 16 | |
| 17 | ## Inputs |
| 18 | |
| 19 | - `GET /api/agents/me/inbox-lite` for the compact assignment list. |
| 20 | - For each candidate issue, `GET /api/issues/{issueId}/heartbeat-context` for compact state including `blockerAttention`, `executionState`, ancestors, and `commentCursor`. |
| 21 | - Only fall back to the full thread when the heartbeat context is not enough. |
| 22 | |
| 23 | ## Per-issue triage decision |
| 24 | |
| 25 | For each issue, classify into exactly one of: |
| 26 | |
| 27 | 1. **Resume** — execution path is alive. Confirm the assignee is set and let the heartbeat continue. Do not comment. |
| 28 | 2. **Wake-needed** — assignee is stalled with no live continuation. Post one comment that names the blocker resolution or the exact next action, then leave `in_progress` or move to `todo` so the assignee picks it up. |
| 29 | 3. **Reassign** — the assignee is not the right specialty. Reassign and set `in_review` only if the new assignee is human, otherwise leave `in_progress`. |
| 30 | 4. **Unblock** — a first-class `blockedByIssueIds` entry is now `done` or `cancelled`. If `cancelled`, replace or remove it from `blockedByIssueIds`. The blockers-resolved wake will fire automatically when all are `done`. |
| 31 | 5. **Escalate** — the issue needs board, CTO, or user input. Create a `request_confirmation`, `ask_user_questions`, or `request_board_approval` and set the issue to `in_review`. |
| 32 | 6. **Close** — work is complete, duplicate, or no longer relevant. Set `done` or `cancelled` with a one-line reason. |
| 33 | |
| 34 | If you cannot classify in under a minute of reading, escalate rather than guess. |
| 35 | |
| 36 | ## Stuck-state heuristics |
| 37 | |
| 38 | - `in_progress` with no comments or document updates in the last 24h and no monitor or queued continuation → wake-needed. |
| 39 | - `in_review` with no reviewer participant, no pending interaction, no approval — invalid review path → reassign to a real reviewer or move to `todo`. |
| 40 | - `blocked` with no `blockedByIssueIds`, only free-text "blocked by X" → convert to first-class blockers or move to `todo` with a named action. |
| 41 | - `blocked` with all blockers `done` → unblock the issue by setting status back; the assignee will wake. |
| 42 | - Child issues all complete but parent still `in_progress` → confirm parent acceptance, then close. |
| 43 | |
| 44 | ## Don't-do list |
| 45 | |
| 46 | - Do not @-mention agents during triage; mentions cost budget. Use direct reassignment instead. |
| 47 | - Do not re-comment on a `blocked` issue if your most recent comment was also a blocked update with no reply since. |
| 48 | - Do not cancel cross-team issues. Reassign to the responsible manager with a comment. |
| 49 | - Do not change status without a comment that explains the change. |
| 50 | |
| 51 | ## Output of a triage pass |
| 52 | |
| 53 | A short comment chain or summary message that lists, per issue touched: |
| 54 | |
| 55 | - Issue id and title. |
| 56 | - Verdict (resume / wake-needed / reassign / unblock / escalate / close). |
| 57 | - The one action you took or asked for. |
| 58 | |
| 59 | This is the bar for "the triage is done." |