sn-governance

ServiceNow platform and instance governance knowledge. Use when defining a governance model, standing up a governance board/committee, setting development standards and coding conventions, managing update sets and CI/CD promotion, managing environments (dev/test/prod) and clones, controlling scope creep and customization vs configuration, enforcing security and least-privilege, planning upgrades and release adoption, or putting guardrails around citizen development / low-code. Trigger on: governance, platform owner, system administrator, update set, instance scan, HealthScan, upgrade, clone, environments, dev/test/prod, coding standards, naming convention, technical debt, customization vs configuration, ACL, least privilege, citizen development, center of excellence, CoE, guardrails. Use even when "governance" isn't named but the task is about keeping a ServiceNow instance controlled, traceable, secure, and clean.