amazon-returns-recovery

Name: amazon-returns-recovery
Author: JasonColapietro

44stars8forks

How to install amazon-returns-recovery?

jasoncolapietro/suede-creator-skills/amazon-returns-recovery

$npx -y skills add JasonColapietro/suede-creator-skills --skill amazon-returns-recovery

Installs into the current project.

Summary

Use when the user wants to audit Amazon returns or Amazon-billed subscriptions, mentions a restocking fee, short or denied refund, forgotten Prime Video Channel, Audible, Kindle Unlimited, or Prime charge, or asks whether Amazon still owes or bills them. Read order, refund, and s

Files · 1

View on GitHub

SKILL.md

1	# Amazon Returns Recovery
2
3	## Why this exists
4
5	This started as a test of a general-purpose contract/customer-service negotiation
6	tool — the goal was just to see if it could hold its own in a dispute. Pointed at a
7	live Amazon account, it surfaced two restocking fees ($44.99 and $28.50) the account
8	owner had no idea existed, on returns processed weeks earlier. Both got waived in the
9	same sitting — the first refunded exactly the $44.99 fee, the second came back at
10	$30.63 (the associate rounded up past the $28.50 fee as a goodwill gesture). Total
11	recovered from fees alone: $75.62, on charges the account owner never would have
12	gone looking for. The lesson: money like this doesn't announce itself — restocking
13	fees, partial refunds, and price-protection differences sit quietly in order history
14	unless something goes and checks. That's what this skill automates.
15
16	Treat this as a metal detector, not an autopilot: it surfaces what's buried and drafts
17	the case, but every dispute goes through the account owner before anything gets sent.
18
19	The same account also had a third case worth knowing about, even though it's outside
20	this skill's default restocking-fee scope: a $372.69 electric shaver the account
21	owner had already been **denied a refund on once — while still inside the return
22	window**. Re-disputed two days after the window closed, hands-off, the case ended in
23	a full $372.69 refund with no return required — the associate just let the account
24	owner keep it. Overturning an existing denial after the window shut is the ceiling of
25	what a well-reasoned exception ask can get, not just fee waivers. See
26	[references/example-cases.md](references/example-cases.md) for the full writeup of
27	all three real cases, including exactly what was said and what worked.
28
29	## Prerequisites
30
31	- Claude in Chrome browser extension connected to the browser, and the user already
32	signed into the target Amazon account. If `mcp__claude-in-chrome__*` tools aren't
33	loaded yet, fetch them via ToolSearch first (see the extension's own MCP
34	instructions for the batch-load query).
35	- This runs against a real account. If the account is shared (family members with
36	separate shipping addresses on the same login), be ready to see orders that aren't
37	the user's — flag those, don't just fold them into the same batch without asking.
38
39	## Phase 1a — Order/return discovery (read-only, no side effects)
40
41	Goal: find every completed return where Amazon deducted a restocking fee, without
42	touching anything.
43
44	1. Search order history broadly by category keyword, not just exact terms — Amazon's
45	`your-orders/search` matches loosely, so one keyword (e.g. "razor") surfaces
46	adjacent items (shavers, trimmers) too. Restocking fees concentrate on
47	higher-value electronics/appliances, so prioritize checking those over
48	consumables or clothing.
49	- `https://www.amazon.com/your-orders/search/ref=ppx_yo2ov_dt_b_search?opt=ab&search=<keyword>`
50	- Paginate through all result pages — don't stop at page 1. Older orders (a year+
51	back) still show up here even though they've long since dropped off `Your
52	Returns`.
53	2. For faster coverage of recent activity, also check
54	`https://www.amazon.com/your-returns` — but note it only shows roughly the last
55	3 months, so it's a supplement to the search sweep, not a replacement for it.
56	3. For each order that shows "Return complete" / "Refund Complete" / "Refund issued",
57	open its detail page:
58	`https://www.amazon.com/your-orders/order-details?orderID=<orderID>`
59	Find the Refund Total line — it has a small chevron that expands to an
60	itemized breakdown (Item(s) refund / Tax refund / Restocking fee / Refund Total).
61	Click it. Orders with no fee just show item + tax = refund total; orders with a
62	fee show the deduction explicitly.
63	4. Record every hit: order #, item name, item price, restocking fee amount, who it
64	shipped to, and whether it was sold by Amazon.com directly or a third-party
65	seller (first-party listings are the strongest cases — Amazon's own chat agents
66	can waive those without looping in a marketplace seller).
67	5. Don't try to make this exhaustive on the first pass if the account has a long
68	history — report what's found so far and note that more may be scattered across

People who liked this also viewed

6 picks

Type

amazon-returns-recovery

44stars8forks

View on GitHub

How to install amazon-returns-recovery?

jasoncolapietro/suede-creator-skills/amazon-returns-recovery

$npx -y skills add JasonColapietro/suede-creator-skills --skill amazon-returns-recovery

Installs into the current project.

Summary

Files · 1

View on GitHub

SKILL.md

1	# Amazon Returns Recovery
2
3	## Why this exists
4
5	This started as a test of a general-purpose contract/customer-service negotiation
6	tool — the goal was just to see if it could hold its own in a dispute. Pointed at a
7	live Amazon account, it surfaced two restocking fees ($44.99 and $28.50) the account
8	owner had no idea existed, on returns processed weeks earlier. Both got waived in the
9	same sitting — the first refunded exactly the $44.99 fee, the second came back at
10	$30.63 (the associate rounded up past the $28.50 fee as a goodwill gesture). Total
11	recovered from fees alone: $75.62, on charges the account owner never would have
12	gone looking for. The lesson: money like this doesn't announce itself — restocking
13	fees, partial refunds, and price-protection differences sit quietly in order history
14	unless something goes and checks. That's what this skill automates.
15
16	Treat this as a metal detector, not an autopilot: it surfaces what's buried and drafts
17	the case, but every dispute goes through the account owner before anything gets sent.
18
19	The same account also had a third case worth knowing about, even though it's outside
20	this skill's default restocking-fee scope: a $372.69 electric shaver the account
21	owner had already been **denied a refund on once — while still inside the return
22	window**. Re-disputed two days after the window closed, hands-off, the case ended in
23	a full $372.69 refund with no return required — the associate just let the account
24	owner keep it. Overturning an existing denial after the window shut is the ceiling of
25	what a well-reasoned exception ask can get, not just fee waivers. See
26	[references/example-cases.md](references/example-cases.md) for the full writeup of
27	all three real cases, including exactly what was said and what worked.
28
29	## Prerequisites
30
31	- Claude in Chrome browser extension connected to the browser, and the user already
32	signed into the target Amazon account. If `mcp__claude-in-chrome__*` tools aren't
33	loaded yet, fetch them via ToolSearch first (see the extension's own MCP
34	instructions for the batch-load query).
35	- This runs against a real account. If the account is shared (family members with
36	separate shipping addresses on the same login), be ready to see orders that aren't
37	the user's — flag those, don't just fold them into the same batch without asking.
38
39	## Phase 1a — Order/return discovery (read-only, no side effects)
40
41	Goal: find every completed return where Amazon deducted a restocking fee, without
42	touching anything.
43
44	1. Search order history broadly by category keyword, not just exact terms — Amazon's
45	`your-orders/search` matches loosely, so one keyword (e.g. "razor") surfaces
46	adjacent items (shavers, trimmers) too. Restocking fees concentrate on
47	higher-value electronics/appliances, so prioritize checking those over
48	consumables or clothing.
49	- `https://www.amazon.com/your-orders/search/ref=ppx_yo2ov_dt_b_search?opt=ab&search=<keyword>`
50	- Paginate through all result pages — don't stop at page 1. Older orders (a year+
51	back) still show up here even though they've long since dropped off `Your
52	Returns`.
53	2. For faster coverage of recent activity, also check
54	`https://www.amazon.com/your-returns` — but note it only shows roughly the last
55	3 months, so it's a supplement to the search sweep, not a replacement for it.
56	3. For each order that shows "Return complete" / "Refund Complete" / "Refund issued",
57	open its detail page:
58	`https://www.amazon.com/your-orders/order-details?orderID=<orderID>`
59	Find the Refund Total line — it has a small chevron that expands to an
60	itemized breakdown (Item(s) refund / Tax refund / Restocking fee / Refund Total).
61	Click it. Orders with no fee just show item + tax = refund total; orders with a
62	fee show the deduction explicitly.
63	4. Record every hit: order #, item name, item price, restocking fee amount, who it
64	shipped to, and whether it was sold by Amazon.com directly or a third-party
65	seller (first-party listings are the strongest cases — Amazon's own chat agents
66	can waive those without looping in a marketplace seller).
67	5. Don't try to make this exhaustive on the first pass if the account has a long
68	history — report what's found so far and note that more may be scattered across

People who liked this also viewed

6 picks

Type