triaging-incidents
byjschuller· 4 skills
Creating, triaging, updating, and analyzing ServiceNow incidents. Assess severity, check affected CIs, find related incidents, and recommend assignments. Use when the user mentions incidents, INC numbers, outages, service disruptions, ticket creation, triage, priority, severity, ITSM operations, SLA breaches, assignment groups, \"what's on fire,\" or \"open P1 incidents.\"
How to install triaging-incidents?
jschuller/mcp-server-servicenow/triaging-incidents
$npx -y skills add jschuller/mcp-server-servicenow --skill triaging-incidentsInstalls into the current project.
›Prefer a prompt? Paste this to your agent
Run `npx skills use "https://github.com/jschuller/mcp-server-servicenow" --skill "jschuller/mcp-server-servicenow/triaging-incidents"` and follow the generated skill instructions now. Read its complete output, redirecting it to a temporary file first if necessary. Resolve relative paths from the supporting-files directory it provides.
Use the skills in "https://github.com/jschuller/mcp-server-servicenow" that are relevant to the current task. Run `npx skills add "https://github.com/jschuller/mcp-server-servicenow"` and select the relevant skills, then follow their instructions.
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