Use when the user asks for a contact-centre daily brief, morning brief, daily standup data, or 'what happened yesterday' — e.g. 'daily brief', 'morning brief for yesterday', 'what happened in the CC yesterday', 'how did we go yesterday', 'daily CC report'. Produces a one-page HTML brief covering yesterday's KPIs vs the rolling 7-day median, top flagged agents, worst routes (queues with SL drops), repeat-caller hotlist, and adherence flags. Reads tenant-specific knobs (flag thresholds, comparison window, output filename) from ~/.config/genesys-mcp/tenant.yaml. Requires the genesys MCP to be connected; run the genesys-tenant-setup skill first if the tenant config doesn't exist yet.
How to install cc-daily-brief?
laggyzee/genesys-mcp/cc-daily-brief
$npx -y skills add laggyzee/genesys-mcp --skill cc-daily-briefInstalls into the current project.
›Prefer a prompt? Paste this to your agent
Run `npx skills use "https://github.com/laggyzee/genesys-mcp" --skill "laggyzee/genesys-mcp/cc-daily-brief"` and follow the generated skill instructions now. Read its complete output, redirecting it to a temporary file first if necessary. Resolve relative paths from the supporting-files directory it provides.
Use the skills in "https://github.com/laggyzee/genesys-mcp" that are relevant to the current task. Run `npx skills add "https://github.com/laggyzee/genesys-mcp"` and select the relevant skills, then follow their instructions.
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