Use when the user asks to generate a contact-centre report for a period — e.g. 'do the monthly CC report for May', 'run the contact centre deep dive for last week', 'CC report for April 2026', 'pull a Genesys workforce report for this week'. Produces an HTML report with funnel, themes, repeat callers, workforce, and recommended actions. Reads tenant-specific knobs (brands, AHT targets, WFM unit, pre-break presence, output filename) from ~/.config/genesys-mcp/tenant.yaml. Requires the genesys MCP to be connected; run the genesys-tenant-setup skill first if the tenant config doesn't exist yet.
How to install cc-monthly-report?
laggyzee/genesys-mcp/cc-monthly-report
$npx -y skills add laggyzee/genesys-mcp --skill cc-monthly-reportInstalls into the current project.
›Prefer a prompt? Paste this to your agent
Run `npx skills use "https://github.com/laggyzee/genesys-mcp" --skill "laggyzee/genesys-mcp/cc-monthly-report"` and follow the generated skill instructions now. Read its complete output, redirecting it to a temporary file first if necessary. Resolve relative paths from the supporting-files directory it provides.
Use the skills in "https://github.com/laggyzee/genesys-mcp" that are relevant to the current task. Run `npx skills add "https://github.com/laggyzee/genesys-mcp"` and select the relevant skills, then follow their instructions.
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