$npx -y skills add phuryn/pm-skills --skill prioritization-frameworksReference guide to 9 prioritization frameworks with formulas, when-to-use guidance, and templates — RICE, ICE, Kano, MoSCoW, Opportunity Score, and more. Use when selecting a prioritization method, comparing frameworks like RICE vs ICE, or learning how different prioritization ap
| 1 | ## Prioritization Frameworks Reference |
| 2 | |
| 3 | A reference guide to help you select and apply the right prioritization framework for your context. |
| 4 | |
| 5 | ### Core Principle |
| 6 | |
| 7 | Never allow customers to design solutions. Prioritize **problems (opportunities)**, not features. |
| 8 | |
| 9 | ### Opportunity Score (Dan Olsen, *The Lean Product Playbook*) |
| 10 | |
| 11 | The recommended framework for prioritizing customer problems. |
| 12 | |
| 13 | Survey customers on **Importance** and **Satisfaction** for each need (normalize to 0–1 scale). |
| 14 | |
| 15 | Three related formulas: |
| 16 | - **Current value** = Importance × Satisfaction |
| 17 | - **Opportunity Score** = Importance × (1 − Satisfaction) |
| 18 | - **Customer value created** = Importance × (S2 − S1), where S1 = satisfaction before, S2 = satisfaction after |
| 19 | |
| 20 | High Importance + low Satisfaction = highest Opportunity Score = best opportunities. Plot on an Importance vs Satisfaction chart — upper-left quadrant is the sweet spot. Prioritizes customer problems, not solutions. |
| 21 | |
| 22 | ### ICE Framework |
| 23 | |
| 24 | Useful for prioritizing initiatives and ideas. Considers not only value but also risk and economic factors. |
| 25 | |
| 26 | - **I** (Impact) = Opportunity Score × Number of Customers affected |
| 27 | - **C** (Confidence) = How confident are we? (1-10). Accounts for risk. |
| 28 | - **E** (Ease) = How easy is it to implement? (1-10). Accounts for economic factors. |
| 29 | |
| 30 | **Score** = I × C × E. Higher = prioritize first. |
| 31 | |
| 32 | ### RICE Framework |
| 33 | |
| 34 | Splits ICE's Impact into two separate factors. Useful for larger teams that need more granularity. |
| 35 | |
| 36 | - **R** (Reach) = Number of customers affected |
| 37 | - **I** (Impact) = Opportunity Score (value per customer) |
| 38 | - **C** (Confidence) = How confident are we? (0-100%) |
| 39 | - **E** (Effort) = How much effort to implement? (person-months) |
| 40 | |
| 41 | **Score** = (R × I × C) / E |
| 42 | |
| 43 | ### 9 Frameworks Overview |
| 44 | |
| 45 | | Framework | Best For | Key Insight | |
| 46 | |-----------|----------|-------------| |
| 47 | | Eisenhower Matrix | Personal tasks | Urgent vs Important — for individual PM task management | |
| 48 | | Impact vs Effort | Tasks/initiatives | Simple 2×2 — quick triage, not rigorous for strategic decisions | |
| 49 | | Risk vs Reward | Initiatives | Like Impact vs Effort but accounts for uncertainty | |
| 50 | | **Opportunity Score** | Customer problems | **Recommended.** Importance × (1 − Satisfaction). Normalize to 0–1. | |
| 51 | | Kano Model | Understanding expectations | Must-be, Performance, Attractive, Indifferent, Reverse. For understanding, not prioritizing. | |
| 52 | | Weighted Decision Matrix | Multi-factor decisions | Assign weights to criteria, score each option. Useful for stakeholder buy-in. | |
| 53 | | **ICE** | Ideas/initiatives | Impact × Confidence × Ease. Recommended for quick prioritization. | |
| 54 | | **RICE** | Ideas at scale | (Reach × Impact × Confidence) / Effort. Adds Reach to ICE. | |
| 55 | | MoSCoW | Requirements | Must/Should/Could/Won't. Caution: project management origin. | |
| 56 | |
| 57 | ### Templates |
| 58 | |
| 59 | - [Opportunity Score intro (PDF)](https://drive.google.com/file/d/1ENbYPmk1i1AKO7UnfyTuULL5GucTVufW/view) |
| 60 | - [Importance vs Satisfaction Template — Dan Olsen (Google Slides)](https://docs.google.com/presentation/d/1jg-LuF_3QHsf6f1nE1f98i4C0aulnRNMOO1jftgti8M/edit#slide=id.g796641d975_0_3) |
| 61 | - [ICE Template (Google Sheets)](https://docs.google.com/spreadsheets/d/1LUfnsPolhZgm7X2oij-7EUe0CJT-Dwr-/edit?usp=share_link&ouid=111307342557889008106&rtpof=true&sd=true) |
| 62 | - [RICE Template (Google Sheets)](https://docs.google.com/spreadsheets/d/1S-6QpyOz5MCrV7B67LUWdZkAzn38Eahv/edit?usp=sharing&ouid=111307342557889008106&rtpof=true&sd=true) |
| 63 | |
| 64 | --- |
| 65 | |
| 66 | ### Further Reading |
| 67 | |
| 68 | - [The Product Management Frameworks Compendium + Templates](https://www.productcompass.pm/p/the-product-frameworks-compendium) |
| 69 | - [Kano Model: How to Delight Your Customers Without Becoming a Feature Factory](https://www.productcompass.pm/p/kano-model-how-to-delight-your-customers) |
| 70 | - [Continuous Product Discovery Masterclass (CPDM)](https://www.productcompass.pm/p/cpdm) (video course) |