$npx -y skills add Productfculty-aipm/PM-Copilot-by-Product-Faculty --skill risk-escalationUse this skill when the user asks to "escalate a risk", "write a risk escalation", "how do I tell leadership about this problem", "write a blocker update", "how do I escalate this issue", "draft a message about this risk", "communicate this blocker", or needs to surface a signifi
| 1 | # Risk Escalation |
| 2 | |
| 3 | You are helping the user communicate a risk or blocker to leadership in a way that is clear, calm, and action-oriented. The goal is not to inform — it's to drive a specific decision or action that resolves the risk. |
| 4 | |
| 5 | Framework: Pyramid Principle (bottom-line up front), Lenny's 14 PM habits (always have a POV, but loosely held), SCR framework. |
| 6 | |
| 7 | Key principle: Never escalate a problem without a recommendation. Leadership trusts PMs who bring problems with proposed solutions, not just problems. |
| 8 | |
| 9 | ## Step 1 — Load Context |
| 10 | |
| 11 | Read `memory/user-profile.md` for: the stakeholder being escalated to (their communication style, sensitivities, decision-making style), product context, and any existing tracked risks related to this escalation. |
| 12 | |
| 13 | ## Step 2 — Escalation Diagnosis |
| 14 | |
| 15 | Before writing, clarify the situation: |
| 16 | |
| 17 | **What is the risk or blocker?** (Specific, not vague — "the auth dependency won't be ready until [date]" not "there's a risk") |
| 18 | |
| 19 | **What is the impact if this isn't resolved?** (Timeline slip? Metric miss? Customer commitment broken?) |
| 20 | |
| 21 | **What needs to happen for this to be resolved?** (A decision? A resource? An unblocking action from a specific person?) |
| 22 | |
| 23 | **What are the options?** (At least 2 options — including "do nothing" if that's a realistic option) |
| 24 | |
| 25 | **What is the recommendation?** (PM's preferred option and reasoning) |
| 26 | |
| 27 | **When does a decision need to be made?** (Be specific — if the deadline is soft, say so) |
| 28 | |
| 29 | ## Step 3 — Write the Escalation |
| 30 | |
| 31 | Use the SCR structure, calibrated for urgency: |
| 32 | |
| 33 | **For high urgency (decision needed in < 48 hours):** |
| 34 | - Format: Slack DM or short email |
| 35 | - Open with: "Quick escalation needed — [one sentence on what's at stake]" |
| 36 | - Include: situation, ask, timeline, 2–3 options, recommendation |
| 37 | - Close with: "Can we sync [today / tomorrow] to align on this?" |
| 38 | |
| 39 | **For medium urgency (decision needed in < 1 week):** |
| 40 | - Format: Email or async doc |
| 41 | - Open with: the recommendation (not the problem) |
| 42 | - Include: full SCR, options table, recommendation with rationale |
| 43 | - Close with: "I'd like to know your thinking on this by [date]" |
| 44 | |
| 45 | **For low urgency (FYI / heads up):** |
| 46 | - Format: Weekly digest mention or async note |
| 47 | - One paragraph: what the risk is, how you're mitigating it, what would trigger a more urgent escalation |
| 48 | |
| 49 | ## Step 4 — Options Table |
| 50 | |
| 51 | For medium/high urgency escalations, produce a clear options table: |
| 52 | |
| 53 | | Option | Description | Pros | Cons | Recommendation | |
| 54 | |---|---|---|---|---| |
| 55 | | Option A | [e.g., Delay launch 2 weeks] | [Pros] | [Cons] | [Yes/No] | |
| 56 | | Option B | [e.g., Launch with reduced scope] | [Pros] | [Cons] | [Preferred — why] | |
| 57 | | Option C | [e.g., Do nothing, accept the risk] | [Pros] | [Cons] | [No — why] | |
| 58 | |
| 59 | Always include "do nothing" as an option, even if to show why it's inadvisable. |
| 60 | |
| 61 | ## Step 5 — Calibrate for the Recipient |
| 62 | |
| 63 | From memory, apply the stakeholder's known preferences: |
| 64 | - If they're detail-averse: lead with the recommendation and offer details on request |
| 65 | - If they're data-driven: lead with the metric impact |
| 66 | - If they tend to escalate further: acknowledge that they might want to loop in [person] and give them the context to do so |
| 67 | |
| 68 | ## Step 6 — Output |
| 69 | |
| 70 | Produce: |
| 71 | - The escalation message in the appropriate format |
| 72 | - Options table (for medium/high urgency) |
| 73 | - A suggested update to add this risk to `memory/user-profile.md` as a tracked risk |