$npx -y skills add sales-skills/sales --skill sales-attentionAttention platform help — AI-native conversation intelligence with CRM auto-update, coaching scorecards (MEDDIC/BANT/custom), real-time battlecards, follow-up automation, Ask Attention AI, and workflow builder. Use when setting up Attention CRM auto-update for Salesforce or HubSp
| 1 | # Attention Platform Help |
| 2 | |
| 3 | ## Step 1 — Gather context |
| 4 | |
| 5 | If `references/learnings.md` exists, read it first for accumulated platform knowledge. |
| 6 | |
| 7 | 1. **What do you need help with?** |
| 8 | - A) Setting up Attention or connecting CRM (Salesforce, HubSpot) |
| 9 | - B) Coaching scorecards (MEDDIC, BANT, custom frameworks) |
| 10 | - C) CRM Auto-Update field mapping and sync |
| 11 | - D) Follow-up emails, real-time battlecards, or AI agents |
| 12 | - E) Workflow Builder (triggers, action steps, automations) |
| 13 | - F) API integration, MCP server, or SCIM provisioning |
| 14 | - G) Pricing, plan comparison, or upgrading |
| 15 | - H) Troubleshooting (CRM sync issues, slow insights, bot problems) |
| 16 | |
| 17 | 2. **Which Attention plan are you on?** |
| 18 | - A) Starter ($59/user/mo) |
| 19 | - B) Professional ($149/user/mo) |
| 20 | - C) Enterprise ($399/user/mo) |
| 21 | - D) Not sure / evaluating |
| 22 | |
| 23 | Skip-ahead rule: if the user's prompt already contains enough context, skip to Step 2. |
| 24 | |
| 25 | ## Step 2 — Route or answer directly |
| 26 | |
| 27 | | Problem domain | Route to | |
| 28 | |---|---| |
| 29 | | Comparing Attention to other note-takers | `/sales-note-taker {user's question}` | |
| 30 | | Reviewing a specific call for coaching feedback | `/sales-call-review {user's question}` | |
| 31 | | Building a coaching program using Attention data | `/sales-coaching {user's question}` | |
| 32 | | Revenue forecasting with Attention deal data | `/sales-forecast {user's question}` | |
| 33 | | General CRM-to-tool integration patterns | `/sales-integration {user's question}` | |
| 34 | | HubSpot-specific configuration | `/sales-hubspot {user's question}` | |
| 35 | | Salesforce-specific configuration | `/sales-salesforce {user's question}` | |
| 36 | |
| 37 | When routing, provide the exact command. |
| 38 | |
| 39 | ## Step 3 — Attention platform reference |
| 40 | |
| 41 | **Read `references/platform-guide.md`** for the full platform reference — modules, pricing, integrations, data model, workflows. |
| 42 | |
| 43 | Answer the user's question using only the relevant section. Don't dump the full reference. |
| 44 | |
| 45 | ## Step 4 — Actionable guidance |
| 46 | |
| 47 | You no longer need the platform guide — focus on the user's specific situation. |
| 48 | |
| 49 | **Setup priority**: Connect video platform (Zoom/Meet/Teams) first, then CRM (Salesforce/HubSpot), then configure CRM field mappings, then set up coaching scorecards. Enable Slack integration for team notifications last. |
| 50 | |
| 51 | **Plan selection**: Starter for small teams needing basic recording + AI coaching. Professional for custom scorecards and deeper analytics. Enterprise for AI agents, advanced integrations, and premium support. |
| 52 | |
| 53 | **Workflow Builder**: Start with the "After call ends" trigger → CRM update action. Add follow-up email and Slack notification actions once the basic flow works. |
| 54 | |
| 55 | If you discover a gotcha, workaround, or tip not covered in `references/learnings.md`, append it there. |
| 56 | |
| 57 | ## Gotchas |
| 58 | |
| 59 | > *Best-effort from research — review these, especially items about plan-gated features and integration gotchas that may be outdated.* |
| 60 | |
| 61 | - **CRM sync can bug out intermittently** — users report occasional failures when pushing data to CRM. Check Attention's workflow run logs for delivery errors and retry manually. |
| 62 | - **Insight prompts are not fully customizable** — users wish for more control over what the AI extracts from calls. Use the Workflow Builder with custom Ask Attention prompts as a workaround. |
| 63 | - **AI agent features are still maturing** — smaller company working out bugs, especially on the agent builder side. Test automations thoroughly before scaling. |
| 64 | - **Pricing is hidden behind a sales call** — published figures ($59/$149/$399) are from third-party reviews and may not reflect current pricing or negotiated rates. |
| 65 | - **Only ~15 G2 reviews** — limited independent review coverage despite 4.9 rating. Cross-reference with other sources when evaluating. |
| 66 | - **Loading can be slow** — insight generation on complex calls may take time. Not real-time for all features. |
| 67 | - **Free trial available but no permanent free tier** — unlike Fathom or tl;dv, there's no ongoing free plan. |
| 68 | |
| 69 | ## R |