$npx -y skills add sales-skills/sales --skill sales-awarioAwario platform help — social listening, brand monitoring, Boolean search, Awario Leads social selling, sentiment analysis, competitive Share of Voice, Reddit monitoring. Use when Awario mentions are full of irrelevant noise and you need to tighten Boolean queries, mention quota
| 1 | # Awario Platform Help |
| 2 | |
| 3 | ## Step 1 — Gather context |
| 4 | |
| 5 | If `references/learnings.md` exists, read it first for accumulated platform knowledge. |
| 6 | |
| 7 | Ask the user: |
| 8 | |
| 9 | 1. **What do you need help with?** |
| 10 | - A) Setting up monitoring (keywords, Boolean queries, sources) |
| 11 | - B) Reducing noise / tightening mention quality |
| 12 | - C) Awario Leads (finding prospects via social selling) |
| 13 | - D) Competitive monitoring / Share of Voice |
| 14 | - E) Sentiment analysis and brand health |
| 15 | - F) API integration or Zapier automation |
| 16 | - G) Reporting (PDF, white-label, stakeholder reports) |
| 17 | - H) Something else — describe it |
| 18 | |
| 19 | 2. **Which Awario plan are you on?** |
| 20 | - A) Starter (3 topics, 30K mentions/mo) |
| 21 | - B) Pro (15 topics, 300K mentions/mo) |
| 22 | - C) Enterprise (100 topics, 1M mentions/mo) |
| 23 | - D) Free trial / not sure |
| 24 | |
| 25 | 3. **What are you monitoring?** |
| 26 | - A) My own brand |
| 27 | - B) Competitors |
| 28 | - C) Industry keywords / trends |
| 29 | - D) Prospects and leads (Awario Leads) |
| 30 | - E) Multiple of the above |
| 31 | |
| 32 | **If the user's request already provides most of this context, skip directly to Step 2.** |
| 33 | |
| 34 | ## Step 2 — Route or answer directly |
| 35 | |
| 36 | If the request maps to a strategy skill, route: |
| 37 | - Social listening strategy or tool comparison → `/sales-social-listening [question]` |
| 38 | - Influencer discovery → `/sales-influencer-marketing [question]` |
| 39 | - Intent signals from social → `/sales-intent [question]` |
| 40 | - Email deliverability → `/sales-deliverability [question]` |
| 41 | |
| 42 | Otherwise, answer directly from the platform reference below. |
| 43 | |
| 44 | ## Step 3 — Awario platform reference |
| 45 | |
| 46 | **Read `references/platform-guide.md`** for the full platform reference — capabilities, pricing, data model, API details, integration recipes, code examples. |
| 47 | |
| 48 | Answer the user's question using only the relevant section. Don't dump the full reference. |
| 49 | |
| 50 | ## Step 4 — Actionable guidance |
| 51 | |
| 52 | Based on the user's specific question: |
| 53 | |
| 54 | 1. **Monitoring setup** — design keyword strategy with Boolean operators, configure sources, set up alerts |
| 55 | 2. **Noise reduction** — audit top mentions, add NOT exclusions, narrow source filters, use language/country filters |
| 56 | 3. **Awario Leads** — configure prospecting queries, set competitor/industry terms, review lead quality |
| 57 | 4. **Competitive intel** — build competitor alerts, configure Share of Voice dashboard, track sentiment trends |
| 58 | 5. **API/automation** — guide integration using Enterprise API or Zapier triggers |
| 59 | |
| 60 | If you discover a gotcha, workaround, or tip not covered in `references/learnings.md`, append it there. |
| 61 | |
| 62 | ## Gotchas |
| 63 | |
| 64 | *Best-effort from research — review these, especially items about plan-gated features and integration gotchas that may be outdated.* |
| 65 | |
| 66 | - **API access is Enterprise-only despite pricing page claims.** The pricing page lists "API access" on all plans, but API docs require Enterprise or custom. Verify with Awario support before building integrations on lower plans. |
| 67 | - **Twitter/X data not available via API.** Even on Enterprise, the API cannot return X/Twitter mentions. You can see them in the UI but can't export programmatically. |
| 68 | - **No TikTok monitoring.** Awario does not crawl TikTok. If TikTok is critical, supplement with another tool. |
| 69 | - **Mention quota burns fast with broad queries.** A single broad keyword on Starter (30K/mo) can exhaust the quota in days. Use Boolean NOT exclusions aggressively from day one. |
| 70 | - **No native Reddit search operators.** You can monitor Reddit, but can't use Reddit-specific search syntax — only Awario's built-in filters and Boolean queries. |
| 71 | - **No refunds on annual plans.** Awario does not offer refunds once billed. Start with monthly if evaluating. |
| 72 | - **Stored mentions limit is separate from monthly quota.** Starter stores only 5K mentions per topic — older mentions get purged even if you haven't hit the monthly limit. |
| 73 | |
| 74 | - **Self-improving**: If you discover something not covered here, append it to `references/learnings.md` with today's date. |
| 75 | |
| 76 | ## Related skills |
| 77 | |
| 78 | - `/sales-social-listening` — S |