$npx -y skills add sales-skills/sales --skill sales-backtrackBacktrack platform help — Mac menu bar retroactive audio/screen recorder that continuously buffers so you can save meetings you forgot to record. Use when setting up Backtrack for the first time on Mac, Backtrack not capturing system audio or only recording one side of a call, Ba
| 1 | # Backtrack Platform Help |
| 2 | |
| 3 | ## Step 1 — Gather context |
| 4 | |
| 5 | If `references/learnings.md` exists, read it first for accumulated platform knowledge. |
| 6 | |
| 7 | Ask the user: |
| 8 | |
| 9 | 1. **What do you need help with?** |
| 10 | - A) Setting up Backtrack (install, permissions, first recording) |
| 11 | - B) Troubleshooting an issue (audio capture, transcripts, menu bar icon) |
| 12 | - C) Comparing Backtrack to another bot-free tool (Shadow, Granola, Jamie) |
| 13 | - D) Understanding pricing or buffer limits (free vs Pro vs Business) |
| 14 | - E) Sharing or exporting recordings |
| 15 | |
| 16 | 2. **What's your primary use case?** |
| 17 | - A) Zoom/Meet/Teams calls I sometimes forget to record |
| 18 | - B) In-person meetings and conversations |
| 19 | - C) Slack Huddles and ad-hoc calls |
| 20 | - D) General audio capture (brainstorming, lectures, interviews) |
| 21 | |
| 22 | Skip-ahead rule: if the user's prompt already contains enough context, skip to Step 2. |
| 23 | |
| 24 | ## Step 2 — Route or answer directly |
| 25 | |
| 26 | | Problem domain | Route to | |
| 27 | |---|---| |
| 28 | | Comparing all AI note-takers (not just bot-free) | `/sales-note-taker {user's question}` | |
| 29 | | Reviewing a specific call for coaching | `/sales-call-review {user's question}` | |
| 30 | | Building a coaching program | `/sales-coaching {user's question}` | |
| 31 | | General CRM/tool integration (Zapier, webhooks) | `/sales-integration {user's question}` | |
| 32 | |
| 33 | Otherwise, answer directly below. |
| 34 | |
| 35 | ## Step 3 — Backtrack platform reference |
| 36 | |
| 37 | **Read `references/platform-guide.md`** for the full platform reference — features, pricing, rolling buffer behavior, audio capture details, limitations. |
| 38 | |
| 39 | Answer the user's question using only the relevant section. Don't dump the full reference. |
| 40 | |
| 41 | ## Step 4 — Actionable guidance |
| 42 | |
| 43 | You no longer need the platform guide — focus on the user's specific situation. |
| 44 | |
| 45 | **Setup priorities:** |
| 46 | 1. Install from Mac App Store or Setapp → grant macOS permissions (microphone, screen recording) |
| 47 | 2. Verify the menu bar icon appears — check menu bar managers (Bartender, Vanilla) if hidden |
| 48 | 3. Start a test call to confirm both sides of audio are captured (use speakers, not headphones for remote calls) |
| 49 | 4. Adjust rolling buffer length in settings (1 hour free, up to 5 hours Pro) |
| 50 | |
| 51 | **Bot-free comparison quick guide:** |
| 52 | - Backtrack vs Shadow → Backtrack's unique feature is retroactive capture (save *after* the meeting without pre-recording); Shadow requires autopilot to start recording at meeting time |
| 53 | - Backtrack vs Granola → Granola is an AI notepad with CRM sync; Backtrack is a raw audio/screen buffer with AI transcription as an add-on |
| 54 | - Backtrack vs Jamie → Jamie supports Windows + Mac and has CRM connectors; Backtrack is Mac-only with no CRM integration |
| 55 | |
| 56 | If you discover a gotcha or tip not covered in `references/learnings.md`, append it there. |
| 57 | |
| 58 | ## Gotchas |
| 59 | |
| 60 | > *Best-effort from research — review these, especially items about plan-gated features and integration gotchas that may be outdated.* |
| 61 | |
| 62 | - **Free tier is 1 hour rolling buffer, not 5 hours.** The 5-hour buffer requires Pro ($9.99/mo). If your meetings regularly exceed 1 hour, the free tier will lose the beginning. |
| 63 | - **Mic-only capture by default.** Backtrack records what your microphone picks up. In a video call with headphones, you'll only capture your side — use speakers so the mic picks up both sides, or ensure system audio capture is enabled. |
| 64 | - **macOS only.** No Windows, Linux, iOS, or web. If your team has mixed OS, Backtrack won't work for everyone — consider Jamie (Windows + Mac) or Granola (Mac + Windows). |
| 65 | - **No public API, no webhooks, no CRM integration.** You cannot programmatically access recordings or pipe transcripts to a CRM. For API-driven workflows, use Fathom, Fireflies, or Gong instead. |
| 66 | - **Transcript reliability is inconsistent.** Some users report ~1 in 10 transcripts fail to save. Always verify important transcripts saved before closing the app. |
| 67 | - **Menu bar managers can hide the icon.** Bartender, Vanilla, and similar tools may hide Backtrack's menu bar icon. Check your menu bar manager's hidden section if the icon disappears. |
| 68 | - **Cloud upload required for AI features.** On-device recording is local, but generating AI transcripts and summaries |