byanthropics· 237 skills
Draft a professional customer-facing response tailored to the situation and relationship. Use when answering a product question, responding to an escalation or outage, delivering bad news like a delay or won't-fix, declining a feature request, or replying to a billing issue.
$npx -y skills add anthropics/knowledge-work-plugins --skill draft-responseInstalls into the current project.
Run `npx skills use "https://github.com/anthropics/knowledge-work-plugins" --skill "anthropics/knowledge-work-plugins/draft-response"` and follow the generated skill instructions now. Read its complete output, redirecting it to a temporary file first if necessary. Resolve relative paths from the supporting-files directory it provides.
Use the skills in "https://github.com/anthropics/knowledge-work-plugins" that are relevant to the current task. Run `npx skills add "https://github.com/anthropics/knowledge-work-plugins"` and select the relevant skills, then follow their instructions.