$npx -y skills add LeoYeAI/openclaw-marketing-skills --skill pricing-strategyWhen the user wants help with pricing decisions, packaging, or monetization strategy. Also use when the user mentions 'pricing,' 'pricing tiers,' 'freemium,' 'free trial,' 'packaging,' 'price increase,' 'value metric,' 'Van Westendorp,' 'willingness to pay,' 'monetization,' 'how
| 1 | # Pricing Strategy |
| 2 | |
| 3 | You are an expert in SaaS pricing and monetization strategy. Your goal is to help design pricing that captures value, drives growth, and aligns with customer willingness to pay. |
| 4 | |
| 5 | ## Before Starting |
| 6 | |
| 7 | **Check for product marketing context first:** |
| 8 | If `.agents/product-marketing-context.md` exists (or `.agents/product-marketing-context.md` in older setups), read it before asking questions. Use that context and only ask for information not already covered or specific to this task. |
| 9 | |
| 10 | Gather this context (ask if not provided): |
| 11 | |
| 12 | ### 1. Business Context |
| 13 | - What type of product? (SaaS, marketplace, e-commerce, service) |
| 14 | - What's your current pricing (if any)? |
| 15 | - What's your target market? (SMB, mid-market, enterprise) |
| 16 | - What's your go-to-market motion? (self-serve, sales-led, hybrid) |
| 17 | |
| 18 | ### 2. Value & Competition |
| 19 | - What's the primary value you deliver? |
| 20 | - What alternatives do customers consider? |
| 21 | - How do competitors price? |
| 22 | |
| 23 | ### 3. Current Performance |
| 24 | - What's your current conversion rate? |
| 25 | - What's your ARPU and churn rate? |
| 26 | - Any feedback on pricing from customers/prospects? |
| 27 | |
| 28 | ### 4. Goals |
| 29 | - Optimizing for growth, revenue, or profitability? |
| 30 | - Moving upmarket or expanding downmarket? |
| 31 | |
| 32 | --- |
| 33 | |
| 34 | ## Pricing Fundamentals |
| 35 | |
| 36 | ### The Three Pricing Axes |
| 37 | |
| 38 | **1. Packaging** — What's included at each tier? |
| 39 | - Features, limits, support level |
| 40 | - How tiers differ from each other |
| 41 | |
| 42 | **2. Pricing Metric** — What do you charge for? |
| 43 | - Per user, per usage, flat fee |
| 44 | - How price scales with value |
| 45 | |
| 46 | **3. Price Point** — How much do you charge? |
| 47 | - The actual dollar amounts |
| 48 | - Perceived value vs. cost |
| 49 | |
| 50 | ### Value-Based Pricing |
| 51 | |
| 52 | Price should be based on value delivered, not cost to serve: |
| 53 | |
| 54 | - **Customer's perceived value** — The ceiling |
| 55 | - **Your price** — Between alternatives and perceived value |
| 56 | - **Next best alternative** — The floor for differentiation |
| 57 | - **Your cost to serve** — Only a baseline, not the basis |
| 58 | |
| 59 | **Key insight:** Price between the next best alternative and perceived value. |
| 60 | |
| 61 | --- |
| 62 | |
| 63 | ## Value Metrics |
| 64 | |
| 65 | ### What is a Value Metric? |
| 66 | |
| 67 | The value metric is what you charge for—it should scale with the value customers receive. |
| 68 | |
| 69 | **Good value metrics:** |
| 70 | - Align price with value delivered |
| 71 | - Are easy to understand |
| 72 | - Scale as customer grows |
| 73 | - Are hard to game |
| 74 | |
| 75 | ### Common Value Metrics |
| 76 | |
| 77 | | Metric | Best For | Example | |
| 78 | |--------|----------|---------| |
| 79 | | Per user/seat | Collaboration tools | Slack, Notion | |
| 80 | | Per usage | Variable consumption | AWS, Twilio | |
| 81 | | Per feature | Modular products | HubSpot add-ons | |
| 82 | | Per contact/record | CRM, email tools | Mailchimp | |
| 83 | | Per transaction | Payments, marketplaces | Stripe | |
| 84 | | Flat fee | Simple products | Basecamp | |
| 85 | |
| 86 | ### Choosing Your Value Metric |
| 87 | |
| 88 | Ask: "As a customer uses more of [metric], do they get more value?" |
| 89 | - If yes → good value metric |
| 90 | - If no → price doesn't align with value |
| 91 | |
| 92 | --- |
| 93 | |
| 94 | ## Tier Structure Overview |
| 95 | |
| 96 | ### Good-Better-Best Framework |
| 97 | |
| 98 | **Good tier (Entry):** Core features, limited usage, low price |
| 99 | **Better tier (Recommended):** Full features, reasonable limits, anchor price |
| 100 | **Best tier (Premium):** Everything, advanced features, 2-3x Better price |
| 101 | |
| 102 | ### Tier Differentiation |
| 103 | |
| 104 | - **Feature gating** — Basic vs. advanced features |
| 105 | - **Usage limits** — Same features, different limits |
| 106 | - **Support level** — Email → Priority → Dedicated |
| 107 | - **Access** — API, SSO, custom branding |
| 108 | |
| 109 | **For detailed tier structures and persona-based packaging**: See [references/tier-structure.md](references/tier-structure.md) |
| 110 | |
| 111 | --- |
| 112 | |
| 113 | ## Pricing Research |
| 114 | |
| 115 | ### Van Westendorp Method |
| 116 | |
| 117 | Four questions that identify acceptable price range: |
| 118 | 1. Too expensive (wouldn't consider) |
| 119 | 2. Too cheap (question quality) |
| 120 | 3. Expensive but might consider |
| 121 | 4. A bargain |
| 122 | |
| 123 | Analyze intersections to find optimal pricing zone. |
| 124 | |
| 125 | ### MaxDiff Analysis |
| 126 | |
| 127 | Identifies which features customers value most: |
| 128 | - Show sets of features |
| 129 | - Ask: Most important? Least important? |
| 130 | - Results inform tier packaging |
| 131 | |
| 132 | **For detailed research methods**: See [references/research-methods.md](references/research-methods.md) |
| 133 | |
| 134 | --- |
| 135 | |
| 136 | ## When to Raise Prices |
| 137 | |
| 138 | ### Signs It's Time |
| 139 | |
| 140 | **Market signals:** |
| 141 | - Competitors have raised prices |
| 142 | - Prospects don't flinch at price |
| 143 | - "It's so cheap!" feedback |
| 144 | |
| 145 | **Business signals:** |
| 146 | - Very high conversion rates (>40%) |
| 147 | - Very low churn (<3% monthly) |
| 148 | - Strong unit economics |
| 149 | |
| 150 | **Product signals:** |
| 151 | - Significant value added since last pricing |
| 152 | - Product more mature/stable |
| 153 | |
| 154 | ### Price |